Providing of data to customers

Latvijas Banka provides Credit Register data in person within one business day following the receipt of a written application. This service is free of charge.

To receive Credit Register data in person:

• A natural person shall submit an application in writing and present a person's identity document (a passport or an identity card);

The custodian of a natural person shall submit an application in writing and present a person's identity document (a passport or an identity card) and a decision of the custody court on the custodian’s appointment;

An authorised representative of a natural person shall submit an application in writing and present a person's identity document (a passport or an identity card) and a letter of attorney, notarised or certified in an equivalent way, regarding the right to receive the Credit Register data. A letter of attorney is not required where the authorised representative is a certified lawyer and a warrant has been annexed to the letter of attorney;

• A representative of a legal person shall submit an application in writing and present a person's identity document (a passport or an identity card);

An authorised representative of a legal person shall submit an application in writing and present a person's identity document (a passport or an identity card) and a letter of attorney regarding the right to receive the Credit Register data.

Latvijas Banka provides the Credit Register data in person at the Cashier's Office at K.Valdemara iela 1B, Riga.

Working time: M, T, W, TH 8:30-16:30, Friday 8;30-15:30

Phone: 67022497

E-mail: krinfo@bank.lv.

To receive the Credit Register data electronically, a natural person or representative of legal person with the rights to represent a company shall authenticate on the Credit Register's website for electronic servicing (address: https://manidati.kreg.lv) using an eSignature carrier (eSignature eID, eSignature card or eParaksts mobile) or secure online banking authentication.

How to prepare your computer for working with eSignature eID an eSignature card.

The Credit Register e-service website can be accessed by using:

• Google Chrome (version 45 or later)
• Mozilla Firefox (version 38 or later)
• Opera (version 30 or later)
• Internet Explorer (version 10 or later)
• Microsoft Edge (version 12 or later)
• Safari (version 9 or later)

The Credit Register e-service website is also accessible on mobile devices (smartphone, tablet) by using the following operating systems:

• iOS (version 9 or later)
• Android (version 4.4 or later)

(a person shall pay a postal service fee)

Latvijas Banka provides Credit Register data to a person as a registered mail delivery in any European Union or European Economic Area country.

To receive Credit Register data pertaining to a person as a registered mail delivery, the person shall:

1) submit a paper-based or electronic application in writing.

Where the application is submitted in paper form, the authenticity of the person's signature on the above application shall be notarised or certified in an equivalent way (depending on the country where the authenticity of the signature is verified).

For example, in Latvia the authenticity of the signature is verified by a sworn notary public or the custody court of the municipalities (rural territories and towns) where there is no sworn notary public. The custody court of the particular municipality is entitled to verify solely the authenticity of a signature of the persons residing in the territory under the jurisdiction of the respective custody court.

Where the application is submitted in electronic form, it shall be signed with a secure digital signature or it shall be submitted via the person's official e-address or via the state service portal www.latvija.lv.

Where a custodian of a natural person signs the application on his/her behalf, a decision of the custody court on the custodian’s appointment shall also be submitted to Latvijas Banka.

Where an authorised representative of a natural person signs the application on his/her behalf, a letter of attorney, notarised or certified in an equal way, regarding the right to receive the Credit Register data shall also be submitted to the Bank of Latvia. A letter of attorney is not required where the authorised representative is a certified lawyer and a warrant has been annexed to the letter of attorney.

Where an authorised representative of a legal person signs the application on his/her behalf, a letter of attorney regarding the right to receive the Credit Register data shall also be submitted to Latvijas Banka.

The customer or customer's guarantor can submit the application:

• in a paper form (subject to the above requirements), mailing it to the address: K. Valdemara iela 2A, Riga, LV 1050;
• as a document signed with secure digital signature, e-mailing it to the address:  info@bank.lv

2) pay Latvijas Banka a postal service fee subject to the rate charged by SJCV Latvijas pasts for postal services*, transferring the above fee to Latvijas Banka settlement account No. LV51 LACB 0EUR 1750 5020 0, BIC LACBLV2X).

A person shall state under payment details:

''Postal service fee for mailing the Credit Register data on Name Surname (e.g., Jānis Kļaviņš)''.

* The amount of the postal service fee (in accordance with the postal rates; full list of postal rates is available at: https://pasts.lv/files/pakalpojumi_jp/2020-01-02_11_53_02_Tarifu%20gramata_2020_2.01.pdf  

• EUR 1.71 (First class postal consignment (recorded letter) – EUR 1.71), where the Credit Register data are sent within the territory of Latvia; 

• Postal fee according to the Latvian Postal Price List (First class postal consignment (recorded letter)), where the Credit Register data are sent outside Latvia

Latvijas Banka shall provide the Credit Register data within five business days after receiving a written application from the person and postal service fee to that effect.

Application of a natural person

Application of a legal person

In order to receive Credit Register data to the official electronic addresss (e-address), a person shall submit to Latvijas Banka a written application:

• via official e-address;
• in the form of an electronic document, e-mailing it to the address:  info@bank.lv;
• in paper form, amiling it to the address: K. Valdemara iela 2A, Riga, LV 1050.

Latvijas Banka shall send the Credit Register data to the person as a digitally signed document to the official e-address within one business day following the receipt of the written application.

Application of a natural person

Application of a legal person