lv
Updated: 01.04.2020

We inform about the changes in the operation of Latvijas Banka and its services provided to the public relating to the decision of the Cabinet of Ministers to declare a state of emergency in Latvia to contain the spread of the coronavirus.

The interbank payment systems maintained by Latvijas Banka operate as usual; inter alia, instant payments are executed within a matter of seconds 24/7/365 also on holidays and outside business hours.

We continue to ensure that the cash needs of the economy are met and the stocks of the banknote and coin denominations necessary for businesses and households are sufficient by both supplying commercial banks and cash collection service providers with cash and continuing to provide the services offered by the Cashier's Office of Latvijas Banka at K. Valdemāra iela 1B.

At the same time, we encourage people to use, whenever possible, the electronic services provided by Latvijas Banka (e.g. to purchase collector coins at e-monētas.lv) or to postpone the use of these services until the situation has normalised.

As of 16 March 2020, the Credit Register of Latvijas Banka will not provide data to natural persons and representatives of legal persons in person at its premises until the stabilisation of the situation. We encourage using remote ways of receiving the Credit Register data.

The Credit Register is available to the Credit Register participants as usual via electronic means. The Credit Register data are available to customers electronically on a continuous basis, i.e. 24/7/365, be it business days or holidays.

Detailed information on the electronic services provided by Latvijas Banka:

The Credit Register

Latvijas Banka makes it possible for any person to receive the Credit Register data pertaining to him/her/it free of charge:

  • electronically on the Credit Register website https://manidati.kreg.lv,
  • to the official digital address,
  • as a direct mail delivery.

For more information, see https://www.bank.lv/en/services/statement-from-the-credit-register

Collector coins and numismatic products

Numismatic products (including collector coins) can be purchased via e-monetas.lv and received by using delivery by Latvijas Pasts to the selected address in Latvia or by SIA TNT Latvia to addresses outside Latvia.

Counterfeits

The authenticity of counterfeit and suspicious banknotes and coins can be verified by bringing them to the closest police station. Police officers will carry out the necessary investigation activities and send the suspicious banknotes and coins to the national currency authentication centre (https://www.bank.lv/en/services/currency-authentication) where their authenticity is checked and a conclusion concerning any identified counterfeits is provided. In the event that such banknotes and coins prove to be authentic but damaged, the person having submitted them for authentication will not incur any material losses.

Damaged banknotes and coins

To replace damaged banknotes and coins, households and businesses are encouraged to use courier services. The damaged banknotes and coins, together with a completed application form (https://www.bank.lv/images/stories/pielikumi/nauda/Iesniegums-bojata-nauda-2017.pdf) containing a detailed description of the incident, are to be sent to the national currency authentication centre (K. Valdemāra iela 2A, Riga, LV-1050). For detailed information on the replacement of damaged banknotes and coins, see https://www.bank.lv/en/services/exchanging-damaged-banknotes-and-coins

Exchange of small change

Customers are encouraged to postpone using the services of exchanging small change (the small change in the so-called "piggy banks") and exchanging lats banknotes and coins to euro banknotes and coins to the extent possible and visit the Cashier's Office of Latvijas Banka (https://www.bank.lv/en/about-us/contacts/cashier-s-office) once the situation has stabilised.