Detailed information on personal data processing can be provided under the respective sections of Latvijas Banka's website (www.bank.lv) as well as included in contracts or provided upon request.

Purposes of and lawfulness of personal data processing

1. Ensuring the Credit Register operation: for the performance of a task carried out in the exercise of official authority vested in the controller pursuant to the Law on Credit Register. More information 

2. Managing cash transactions (inter alia, exchanging euro banknotes and coins for other denominations, exchanging damaged banknotes and coins and exchanging the lats for the euro): for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller pursuant to the Law on Latvijas Banka; for compliance with the legal obligation to which the controller is subject pursuant to the Law on the Prevention of Money Laundering and Terrorism Financing. More information

3. Managing the physical security of Latvijas Banka's objects (including the storage and processing of cash) by making video and phone call recordings and by maintaining a pass regime: for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller pursuant to the Law on Latvijas Banka.

4. Providing information to individuals by phone or e-mail: for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller pursuant to the Law on Latvijas Banka; for compliance with the legal obligation to which the controller is subject pursuant to laws governing national authorities' communication with the public.

5. Ensuring the sales of numismatic products on Latvijas Banka's online sales platform for coin purchase, including the processing of orders: for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. 

6. Ensuring the registration of participants taking part in conferences, competitions and other events organised by Latvijas Banka or its cooperation partners: for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; for compliance with a legal obligation to which the controller is subject pursuant to the Law on Archives as well as laws on the payment of taxes and received awards.

7. Investigating payments: for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller pursuant to Paragraph 9 of the Law on Latvijas Banka and Paragraph 103 of the Law on Payment Services and Electronic Money.

8. Supervising foreign exchange market participants: for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller pursuant to Paragraph 11 of the Law on Latvijas Banka and Paragraphs 46 and 47 of the Law on the Prevention of Money Laundering and Terrorism Financing

Categories of personal data

Personal data may be collected from the person itself, from cooperation partners pursuant to the terms and conditions stipulated in laws or contracts as well as from public registers.

Categories of personal data subject to processing are as follows:

  • Identification data, e.g. name, surname, personal identity number, the date or year of birth, data of the person's identity document (including a copy of the passport or ID card).
  • Contact details, e.g. address (including product delivery address), phone number,
    e-mail.
  • Person's appearance and location at a particular place and time captured on a video, in a photograph or a voice recording during a phone call.
  • Information related to the settlement of payments (including information on the payment made, the settlement account number).
  • Information necessary to ensure the participation in an event or competition (including educational institution, grade, workplace, position).
  • Information provided in applications (including the information provided on the person's own initiative or pursuant to the procedure for executing the transaction).

To pursue certain purposes of data processing, data may be processed in a broader sense, e.g. pursuant to the Law on Credit Register and Latvijas Banka's Regulation for the Credit Register; to ensure customer due diligence pursuant to the requirements of the Law on the Prevention of Money Laundering and Terrorism Financing.

Personal data recipients

Personal data are processed by Latvijas Banka's information systems as well as by Latvijas Banka's staff in the discharge of their official duties.

Data recipients outside Latvijas Banka:

  • Credit Register participants, the Financial and Capital Market Commission, consumer's creditors, national authorities and officials authorised to receive Credit Register data pursuant to the Law on Credit Register.
  • Staff responsible for the maintenance of Latvijas Banka's websites and the processing of personal data related to the deployment of data on servers and the granting of access to authorised users.
  • Law enforcement authorities as stipulated by law.

Place of processing, data storage and protection

Personal data are processed in the European Union/European Economic Area (EU/EEA.)

Personal data are only processed as long as necessary. The period of data storage may be subject to laws and regulations (e.g. the Law on Latvijas Banka, the Law on Credit Register, laws on accounting, laws on the prevention of money laundering), the contract with the data subject and the legitimate interests of the persons involved.

Latvijas Banka takes appropriate technical and organisational measures to ensure personal data protection from unauthorised access, unauthorised processing or disclosure, modification or deletion.

Data subject rights

Data subjects have the right to:

be notified of the processing of the personal data by Latvijas Banka and to have access to the processed data.

request the rectification of personal data where they are inadequate, incomplete or inaccurate.

submit complaints on the use of personal data to the Data State Inspectorate (www.dvi.gov.lv) where the data subject believes that the processing of its personal data violates his/her rights and interests.

Contact details

Latvijas Banka's contact details are available on its website: www.bank.lv.

Contact details of data protection specialists: datuaizsardziba@bank.lv.

Information on Latvijas Banka's cookie policy is available on the website: www.bank.lv.

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